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We are committed to ensuring you are 100% satisfied with your purchase.  However, we understand that sometimes a product just doesn't work for you, so we provide an easy return policy.

If you need to return an item:

  1. Simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button.  (Return requests can take up to one week to process) 
  2. We'll send you an RMA (Return Merchandise Authorization) number to affix to the return shipment. 
  3. We highly recommend you use a trackable shipping method such as UPS, FedEx, Purolator, etc.  Be sure to write the RMA # on the outside of the box!
  4. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Return Policy Details

  • Return any item with in 30 days of receipt
  • A 10% restocking fee applies to all opened items, but in some cases larger furniture items such as monitor arms, keyboard trays, etc have a 25% restocking fee due to normal wear that is created during installation.
  • All items must be returned in their original factory packaging and in "like new" condition.  Items returned in other than "like new" condition may be subject to additional restocking fees.  Returned items are subject to inspection prior to issuing credit.
  • All returned items must be unassembled and repackaged in the manner they were originally received.  Items not returned in this condition may be subject to additional restocking fees.
  • Shipping costs are not refundable.  Customers are responsible for round trip shipping on returned items.

What's Not Returnable?

  • Clearance items
  • Special order or custom made products
  • Gift Certificates